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Updated June 2026 · SSA Public
Hearing Office
NORFOLK
Region 03Rank #123 of 160
Avg processing
281days
+15 vs national
Processing time
281
9.4 months
Hearing wait
9.0
months (current)
Cases pending
2,424
FY receipts
2,694
FY dispositions
1,977
Active judges
7
Video hearings
33%
of hearings held
Avg approval rate
55.8%
-2.0 vs avg
Backlog ratio
1.36
Growing
Rank
#123
of 160
Processing time in context
Fastest · 72 daysAvg · 266 daysSlowest · 680 days
The draw · approval spread across 7 judges
48%
67%
0%Median 55.3%100%
At NORFOLK, approval rates range from 47.6% (Matula, Carol) to 66.9% (Galloway, Christopher) — a 19-pointspread. Assignment is effectively the luck of the draw, so the judge a case lands with can matter more than the office’s average. Plan for the median (55.3%), not the best case.
Judges at NORFOLK (7)
| Judge | Approval | Decisions | Favorable | Denied | Trend |
|---|---|---|---|---|---|
| Galloway, Christopher | 66.9% | 178 | 119 | 59 | |
| Pflugrath, William | 66.3% | 184 | 122 | 62 | |
| Flynn, Monica | 62.3% | 151 | 94 | 57 | |
| Bright, Maryann | 55.3% | 282 | 156 | 126 | |
| Jordan, Jeffrey | 52.9% | 280 | 148 | 132 | |
| Gendreau, Chad | 50.2% | 301 | 151 | 150 | |
| Matula, Carol | 47.6% | 273 | 130 | 143 |